Summary

This policy describes the process for reviewing and processing refund requests ensuring fairness and clarity in all user interactions.

Eligibility for Refunds

Refunds are granted for billing errors, duplicate charges, or issues impeding service delivery. Other cases are reviewed individually.

Non-Refundable Cases

Some digital products or services are non-refundable upon access or completion, according to the terms provided.

Refund Procedure

Requests for refunds must include transaction details. Approved refunds are processed using the original payment method.

Partial or Conditional Refunds

Where applicable, partial refunds may be issued if part of a service or product wasn't delivered.

Disagreements and Resolutions

Users can submit documentation for resolving disputes and ensuring fair evaluations.

Processing Duration

Refunds typically take 5–10 business days to process, subject to payment provider timelines.

Exceptions and Constraints

Refunds are not granted for fraudulent actions, service misuse, or violations of terms.

Policy Updates

Any changes to this policy will be listed on this page. Continuing site use implies acceptance of new terms.